Embassy Suites by Hilton Charleston Airport Hotel & Convention Center

Stayed here while attending a Concert at North Charleston Coliseum. Ma feelings are shaded by the fact that I have been to this hotel. Many times in the past 20 years. Bottom line is the place just needs to be upgraded. 3 main complaints would be no phone charger jacks in the rooms. Water / rust stains in the shower and the fact that you have to pay for parkinng now.

They charge you to park! 10 dollars a day and this was not listed out in open. I didnt find out until I arrive for checkin

The only criticisms I have are that the room furnishings were outdated, and the air conditioning didn’t work. Things I liked about my stay were that common areas of the hotel were very clean and inviting, and the staff members were very friendly and helpful.

I am hesitant to complain since I am a hospitality industry employee and have been my entire life… but have to say my stay at embassy suites was one of the worst hotel experiences I have had. From the moment we walked in to the main entrance… the two garbages out front were overflowing with garbage all over the entrance… our check in was great. The lady working up front was very nice and accommodating but that was about the only good thing with the stay. I had to drop off our rental at the airport that night and the shuttle took about 35 minutes to pick me up. There was some type of party going on throughout the hotel that evening with loud music and partying until the late hours of the night (when we left the room at 5 am for our early flight it was still going on). And when we took a shower in the morning the curtains had black mold all over the bottom (and the room in general was dirty with stains on the chairs and carpet). As I said… always hesitant to complain… but the mold was crossing the line and not something I expect from a Hilton property.

The only thing good about this place was the breakfast in the morning but even then it seems like you’re a burden to the hotel staff when you are getting food. ******* doesn’t put it anywhere but you have to pay for parking in their parking lot $10 a day. The bathroom was kind of dirty and had some of the wall coming off along with residual hair everywhere. Wasn’t really worth it at all.

This was a great rate for one night. It’s a little old , peeling paper . It was close to the airport and restaurants. It was quiet. I’d stay there again if the rate was the same, $97.

The walls are paper thin and the hotel could use an upgrade/makeover. The room furniture is old and it does have a musky smell We were here for one night …I don’t think I would stay longer than that

We used the shuttle service and it was great. Vince was wonderful and he took the time to tell us the history and he was very sincere. Check in was easy and the room is nice. It close to the outlets and walmart and the highway.

I liked the breakfast and the room. We had an issue with the toilet that kept running but maintenance resolved the issue quickly.